FAQ

If your Query is not here Just talk to Live Customer Support

Assisted Purchase

Assisted Purchase is Free. 

Yes ofcourse. All purchases made for you, you get Photos on Mail or whatsApp or Telegram  

Yes once you get the Photos of Products you can confirm Ship or request return within 12 hours. In Case of Personal care, Food , Supplement Return may not be Possible unless Product is Damaged, Expired or Wrong item.

Shipping & Tracking

We Ship Worldwide by DHL, Fedex, UPS, Aramex and India EMS Post. 

Normally Parcels Shipped by DHL Express takes 3 to 6 Days

For all Shipments you will get Real time Status Tracking Number 

Custom Duties

Our shipping Charges Include all Export Custom Duties for Shipping from India

You will have to Pay any Import Duty or VAT Charged In your Home Country. Please check the rules , regulations, restriction for Imports in your country before shopping with us.

Some Products may be Restricted by your Home Country or require Custom Examination So we Expect you do not order them to avoid any delivery issue.

Insurance

Its optional, We recommend you opt for Insurance for your Parcel.

Kindly contact Live Support for Details, exclusions and Process.

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